Market Research Interviewer in Calabasas, CA at Career Strategies

Date Posted: 1/3/2021

Job Snapshot

Job Description

We are looking for a bilingual Cantonese or Mandarin Market Survey Interviewer for a leading Market Research Firm. This is a part time position working about 20 hours a week.

The Market Survey Interviewer will be making outbound calls conducting surveys on products and/or services. A script will be given to you which you will read verbatim. You will then input the respondent's answer into their system.  NO SALES, just soliciting an opinion. This is a 100% remote position. Start immediately!

The ideal candidate brings 1+ years’ direct marketing experience. They bring a dynamic personality, creativity and the ability to work in a fast-paced environment.

Career Strategies Inc is a national staffing firm that provides temporary and direct hire staffing services to outstanding firms located throughout the United States. For over 30 years, we have helped thousands of talented candidates find fulfilling careers in a variety of industries including technology, entertainment, marketing, real estate, finance and accounting.

About the role:

  • Outbound calling (25+ calls an hour)
  • Reading a script verbatim
  • Documenting notes into the database
  • Other duties as assigned

Job Requirements

About the candidate:

  • 1+ years’ experience in marketing (MUST)
  • 1+ years’ experience with cold calling (MUST)
  • 1+ years’ experience in a customer service role (MUST)
  • 2+ Years' experience translating Cantonese or Mandarin to/from English (MUST)
  • Bilingual Mandarin and/or Cantonese (Read, write, AND Speak) (MUST)
  • Intermediate computer skills with MS Office, specifically Excel (MUST)
  • Personality, Characteristics and Skills: advanced written and verbal communication skills, professional, excellent follow through, detail oriented, problem-solver, positive attitude, able to multi-task and work independently, organized, works well with others, critical thinker, able to meet deadlines, creative

Software/hardware requirements:

  • High speed internet connection - Internet and Ethernet cable (headsets sound better when the computer is connected to the internet box)  
  • Computer/Laptop for Microsoft OS or Windows OS (PC only, MACs and Chromebooks are not compatible)
  • Enough storage space on PC to Download phone software/Software
  • May need to drive to Calabasas once to pick up headset (if candidates do not have headset of their own)

Additional Information

Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.